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How do I clear the cookies and cache in my browser?

There is a shortcut that you can use to “Clear the cookies & cache” in the Chrome, FireFox, & IE browsers. If you simultaneously press the Ctrl+Shift+Delete keys on your keyboard, a window will appear where you could accomplish this. Below you will find what the window will look like for each of these browsers and what you will need to have selected before clicking the button to complete the process. After you have the selected the correct settings and have clicked the button to complete the process and after it has finished, you will want to close the browser completely so that nothing is open in it before re-opening it and navigating back to the Apex site to log into your account.

Chrome:

FireFox:

IE:

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